Welcome to Brickfields Surgery

RE: GUIDANCE NOTE FOR PATIENTS REQUESTING EXEMPTION LETTERS FOR WEARING FACE MASKS.

Guidance for patients requesting exemption letters

Dear patients please see the above link if you are wanting to request a GP letter to exempt you from wearing face masks, thank you.

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Dear patients,

We would wish to inform you that from Monday the 22nd of  June 2020 all appointments can only be booked by telephone still. We are continuing to follow a ‘telephone triage first’ policy and clinicians will make the decision on who they feel should be brought in for a face to face consultation after the triage, if needed. We ARE NOT  open for patients to walk in and book appointments and will not accept patients queuing outside to book an appointment. If you so choose to walk in to book appointments you will be asked to return and ring us back for a telephone triage.

The practices have had to modify our ways of working to ensure patient and staff safety. We  are now looking to normalise our patient care. We appreciate this ‘new normal’ is a novel way of working with us and sincerely appreciate the forbearance and patience this has needed and which you have provided thus far. The pandemic has engineered newer ways of working in the form of telephonic,video consultations etc and we intend to continue to rely on them on as an effective and safe means of communication with you.

If you are asked to attend for any appointment with the Nurse or GP please make sure you wear a face covering to the appointment. Do come alone unless you are bringing a baby/child or you need help with your mobility or you need a carer or friend to attend the appointment with you.

Please note that any images you send in for review need your consent for them to be  saved onto your clinical records. This will be securely stored and will help aid in your diagnosis and management. The images will not be used for any other purpose. If you choose not to have these images saved onto your clinical records please let us know and they will be deleted.

If you have a cough, raised temperature or loss of taste and/or smell, PLEASE DO NOT ATTEND the surgery, call NHS 111 for advice and further treatment.

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Monday 15th June 2020

Dear patients, please note that from today you will be asked to wear a face covering or mask when you attend the medical centre for any reason for the safety of yourself, our staff & other patients.

Thank you for your assistance with this matter.

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Dear Patients, thank you for your assistance during the continued COVID-19 pandemic. I am updating you now with the next steps we will be taking as we try to return to the 'new' normal way of working.

We will be having a screen around the reception desk and continue with the safe 2m distancing in the surgery, this will also be extended to outside of the building so you may queue safely or wait in your car.

The main corridor will be one way only which means you will be leaving the building either via the fire exit at the end of the corridor turning right to get to the car park or via the fire exit by the treatment rooms turning right to the car park. For PROVIDE areas upstairs follow the red foot prints to the lift or stairs & if you come into the waiting room to drop something off you will be leaving as now, via the fire exit at the side.

Our staff will still be wearing Personal Protective Equipment (PPE) & we would urge you to wear a mask if going into an area with other people.

Our appointments will still be a mix of telephone reviews & video calls & we will begin increasing our routine blood test appointments and nursing routine appointments slowly over the coming weeks.

Most importantly, stay alert, stay safe, regular hand washing & hand sanitising & do not attend the surgery if you develop symptoms of new cough, high temp, lost sense of smell or taste, instead ring NHS111.

Thank you & Kind Regards

From All The Staff At Brickfields Surgery

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“This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:  

https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice 

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We are pleased to offer our eligible patients Repeat Dispensing which means that 6 months' worth of repeat prescriptions are sent to the nominated pharmacy in one go. The repeat medication is ready to collect from the nominated pharmacy each month as usual but the need to request the​ repeat medication on a monthly basis is eliminated. 

We will be promoting this service at your annual medication review but please enquire before if this is something that would interest you.

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Please remember that we are doing telephone appointments and only seeing patients face to face when the clinical team members feel it is needed.

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https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

https://www.gov.uk/guidance/travel-advice-novel-coronavirus

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DEAR PATIENTS PLEASE BE AWARE THAT ONLINE APPOINTMENTS HAVE BEEN REMOVED FROM THE APPOINTMENT SYSTEM AT THE PRESENT TIME DUE TO THE CORONA VIRUS (COVID-19)

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The Doctors and Staff at Brickfields Surgery in South Woodham Ferrers, Chelmsford, Essex are proud to offer the highest standard of patient-centred healthcare.

Statement of Purpose

We aim to provide effective and compassinate healthcare to the population we serve.

we aspire:

To offer a high standard of medical care, which recognises the importance of physical, psychological, social factors for health and wellbeing.

To work in partnership with our patients to provide care which is based around the needs of the patient.

Value and respect each patient, regardless age, sex, race or religion.

Use the resources available to us equitably  and effectively as possible.

Provide a positive model of general practice care for those who train and learn with us.

IMPORTANT Appointment Booking Changes

Brickfields Surgery Welcome & Information Pack

IMPORTANT ANNOUNCEMENTS:

Our move to the new Crouch Vale Medical Centre went very well and we are now operational here as from 11th November 2019. We have updated our frequently asked questions briefing (see below) and this will be regularly updated. If you would like to be kept updated directly please contact us at brickfieldssurgery@nhs.net or phone 01245 328855.

Site Plan

Newsletter October 2019

Latest Crouch Vale Medical Centre FAQs - Nov 19

Practice Shut Down - Future Dates

All Practices in Mid-Essex will be closed from 12 noon on the dates below.  Mid Essex Clinical Commissioning Group will be providing out of hours care for our patients from 12 until 18.30 pm, if you call the surgery during these times you will be informed to call 111 for medical assistance.  If you have a medical emergency please call 999.

Tuesday 11th February 2020

Wednesday 11th March 2020

Wednesday 29th April 2020

Thursday 21st May 2020

Tuesday 30th June 2020

Wednesday 29th July 2020

Wednesday 30th September 2020

Thursday 29th October 2020

Tuesday 24th November 2020

Wednesday 16th December 2020

Wednesday 24th February 2021

Wednesday 31st March 2021

New Service - Extended Access*** As from 4th May 2019 GP and Nurse appointments will be available in the following locations during the evenings and weekends.

These appointments are offered at:

Blackwater Medical Centre, Maldon Monday to Friday 6.30pm to 8.00pm, Saturday and Sundays 8.00am to 1.00pm

North Chelmsford Healthcare Centre (by Sainsburys) from 6.30 pm - 8.00 pm Monday to Friday and Saturday and Sunday 8.00 am to 2.00 pm 

Douglas Grove Surgery, Witham - Saturday only 8.00 am to 2.00 pm

Greenwood Surgery, South Woodham Ferrers - Saturday only 8.00am to 2.00pm

Mount Chambers Surgery, Braintree CM7 9BY -Sunday 8.00am to 1.00pm

Elizabeth Courtauld Surgery, Halstead 

Monday to Friday 6.30pm to 8.00pm and Saturdays 8.00am to 1.00pm

Cervical screening appointments are also now available to book at the hubs using Nurse appointments.

To book an appointment please speak to a reception team member. For more information visit bit.ly/ExtendedAccess

Important Please Read - General Data Protection Regulations

On 25th May 2018, new legislation is coming into force - GDPR - General Data Protection Regulations.

In order for you to continue to receive SMS (text) messages to confirm appointments booking, reminders and other messages related to your health care or the surgery, you do need to give your consent.

If you have online access you can do this by logging onto SystmOnline and choosing the "Account" option then select "Change Contact Details".  Scroll down to Telephone Numbers and click "YES" button to allow SMS messaging.

If you do not have access to SystmOnline please either email the surgery at brickfieldssurgery@nhs.net

Stating your name, date of birth, address, telephone number and that you either give consent to continue to receive SMS messages or call the surgery.

If you have an email registered with the surgery you will also need to give consent to enable emails to be sent to you after 25th May 2018.  Please email the surgery on the email registered with us and state your name, date of birth, address and that you give consent for the surgery to send you emails.

Thank you

The Partners

GDPR

The General Data Protection Regulation comes into force on 25 May 2018.  

For details on how Brickfields Surgery uses your medical information please click the links below:

Children's Privacy Information Leaflet

Privacy Information Leaflet

Brickfield Surgery's Patient Privacy Notice 1

Data Protection Officer appointed:

Jane Marley - Head of Information Governance and Data Protection Officer Essex CCGs

Telephone: 01268 594531

jane.marley@nhs.net

Named Accountable GP

All Patients registered at this surgery now have a named accountable GP who is responsible for patient's overall care at the practice.  You may contact the surgery if you wish to know who this is and if you have a preference as to which GP, the surgery will make reasonable efforts to accommodate this request.

We currently provide clinics for the management of chronic diseases such as asthma, copd, diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, stop smoking service, sexual health, phlebotomy, anticoagulation clinics, childhood vaccinations and NHS Health checks.

For immediate medical advice you can be seen daily from Monday to Friday from 9.00am til 11:30am in the book on the day clinic.

Appointments for all other surgeries are pre-bookable, up to four weeks in advance for Nurses and Doctors.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Latest News

Clinical Computer System -

We have updated our computer system to Systmone.

On-line patients have access for ordering repeat prescriptions, booking appointments and viewing part of their medical records, accessed via the new link (above).

Systmonline has excellent help pages - should you ever have problems.

If you find you need a new log-on please ask at reception.

Thank you for your patience

GP Net Earnings

All GP practices are required to declare the mean earnings (e.g.average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Brickfields Surgery in the last financial year 2018 -2019 was £51,816.00 before Tax and National Insurance.

This is for 4 part time GPs and 2 Locum GP who worked in the practice for more than six months.

Please note that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor make comparison with any other GP practice.

Patient Online - SystmOnline can now offer you a summary view of your medical record online.  If you wish to sign up to this you will need to come into the surgery and fill in a registration form (proof of photo ID is required).  If you send a representative we will need your written consent(proxy registration form completed).  A username and password will be issued to you and this will give you access to your repeat medication list, the ability to book appointments and a summary of your medical records.

If you are an existing user of Systmonline and wish to add the facility of viewing a summary of your medical record, you will also be required to fill in a registration form.

Friends and Family Test

We have always sought feedback from our patients, the government have now decided to roll our the Friends and Family Test to all GP practices from December 2014.

We welcome your feedback and comments, please CLICK HERE to answer the short survey. Thank you in advance for taking the time to review the care we offer.

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(Site updated 26/08/2020)
 
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