EPS Phase 4: Dear patients from the 1st March 2020 all prescriptions, both acute & repeat medication, will go electronically to the pharmacy of your choice. If you do not have a pharmacy you will be given a token paper which you can take to any pharmacy to then collect your prescription. If you have any queries please do not hesitate to contact the surgery.
Requests for repeat prescriptions cannot be accepted by telephone to avoid any possible errors.
Instead you may hand your request in at the surgery, send on email or on line or by post. To order online please register for this service. Patients can request a log in and password from Reception. Please call in and ask the Receptionist for this access log on.
Please allow 2 working days (48 hours) for your repeat prescription to be processed.
We are pleased to offer our eligible patients Repeat Dispensing which means that 6 months' worth of repeat prescriptions are sent to the nominated pharmacy in one go. The repeat medication is ready to collect from the nominated pharmacy each month as usual but the need to request the repeat medication on a monthly basis is eliminated.
We will be promoting this service at your annual medication review but please enquire before if this is something that would interest you.